Contact Universal Service Center
Appliance down and you need a technician? The Universal maintenance number is 16062 — one call registers your request and sets the appointment instantly. Below are all the other ways to reach us: WhatsApp for fault photos, landlines and email — pick what suits you.
Average response under a minute — free inspection in all governorates.
Every Channel Reaches the Same Team
Contact & Booking FAQ
What is the fastest way to book a repair?
Calling the 16062 hotline — your request is registered and the appointment set in the same call, 24/7 including Fridays and holidays. WhatsApp is ideal if you want to send photos of the fault first.
What should I send on WhatsApp?
Message 01050887010 with the appliance type, model (from the label if available), a description or photo/video of the fault, and your area. You get a free initial diagnosis and an appointment — and the technician arrives prepared with the likely parts.
Is there a branch I can bring the appliance to?
No need — our service is 100% home-based across all governorates: the technician comes to you with tools and spare parts, and inspection is free. Rare workshop cases (like motor rewinding) are moved only with your clear agreement and returned right after repair.